- Retail Energy Code Company

Annual Report 2024–25 now live: A year of impact and evolution

This year’s report is the first introduced by our new RECCo Board Chair, Hannah Nixon, who reflects on our organisation’s direction and impact. As I take

Stakeholder insights on Ofgem’s second Energy Code Reform consultation

What did the session focus on? The session focused on two key areas: Stakeholder Advisory Forum Cross-Code Steering Group We invited stakeholders to share their

Our response to: Second Code Reform Implementation

On 22 May, RECCo and SECCo jointly hosted a cross-code stakeholder drop-in session, with input from the Chair of the Cross-Code Steering Group (CCSG), to

Board Highlights: June 2025

Code Reform & Code Manager Licence application RECCo submitted its Code Manager Licence application on 10 June 2025. Ofgem is expected to award the licence

Have your say on the future REC Portal and Digital Services

Introducing the Digital Services Community We will be building a brand-new REC Portal to improve your experience with the Retail Energy Code (REC)—and we want

CRS Improvements stakeholder update: A summary and thank you

An overview DCC outlined the CRS Improvements Plan, highlighting its goals to address stakeholder pain points, align with customer needs, and ensure future service resilience.

Ofgem rejects proposal to mandate TPI Code of Practice, but commitment to standards remains

These proposals were shaped by extensive stakeholder engagement—including dedicated workshops and consultation throughout the change development process—and were designed to deliver more consistent protections for

Joint RECCo–DCC plan to deliver Central Registration Service Improvements Plan

What’s the background to the Improvements Plan? In December 2024, Ofgem published its decision that the Data Communications Company (DCC) will retain both Licence and

Proposal submitted to Ofgem for dedicated police unit to tackle energy theft

What is being proposed? The Retail Energy Code (REC) Change Panel has recommended a change proposal to fund a dedicated police unit to tackle energy

Have your say: Feedback your experience with the Switching arrangements

What is the Switching Incentive Regime – and why does your opinion matter? The Switching Incentive Regime (SIR) is a performance framework introduced by Ofgem

RECCo appointed as the delivery body for the new Consumer Consent Service

Ofgem appoints RECCo to lead the new Consumer Consent Service, empowering energy consumers to control their data

Board Highlights: April 2025

Preparing RECCo’s application for the REC Licence Ofgem has confirmed that the award of the REC Code Manager Licence to RECCo will follow a non-competitive

DESNZ confirms the Retail Energy Code will host new Tariff Data Specification

What new obligations will suppliers face? DESNZ’s consultation response to the SSES programme confirms that a new condition will be added to the Electricity Supply

Improving accuracy in Payment Method Levelisation submissions: A guide for suppliers

A year of collaboration – thank you We’d like to express our gratitude to all suppliers for their ongoing support of the Payment Method Levelisation

Our stakeholder engagement on Ofgem’s Strategic Direction Statement: Key insights and recommendations

Consultation on preliminary SDS Under the Energy Act 2023, Ofgem is required to publish an SDS each year, setting out how it anticipates industry codes may

Our response to: Preliminary Strategic Direction Statement and code governance arrangements

We’ve outlined our key insights and recommendations for successfully implementing the SDS and code governance. Read our response in full here.

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

Hi Rebecca, tell us about your role as Delivery Manager for our Metering Services? I’ve been in the role for around seven months, and it’s

Our Strategy 2025-30 and Forward Work Plan 2025-28: Final versions now released

As part of our consultation on the Forward Work Plan (FWP) in January, we received three responses from REC Parties and broad support for the

Board Highlights: February 2025

Parties’ consultation on the 2025-28 Forward Work Plan The Board reviewed the responses to the draft Forward Work Plan (FWP) consultation, which included three formal

RECCo 2025-26 Budget Webinar: Catch Up Now

For those who were unable to attend—or if you’d like to revisit key discussions—you can now access the webinar recording, presentation slides, budget document, and

The services we manage

We procure and manage services that are key to the operation of the retail energy market. These currently include the REC Code Manager, Electricity Enquiry Service, Gas Enquiry Service, Green Deal Central Charge Database, Central Switching Service, and the Energy-Theft Tip-Off Service.

RECCo Services News

Strengthening the Enquiry Services for what’s next

About RECCo

Our mission

RECCo Culture

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

RECCo confirms new Chair and NED reappointments

Our work programmes focus on improving our services and driving positive change in the retail energy market.

Day: January 19, 2026

Annual Report 2024–25 now live: A year of impact and evolution

Stakeholder insights on Ofgem’s second Energy Code Reform consultation

Our response to: Second Code Reform Implementation

Board Highlights: June 2025

Have your say on the future REC Portal and Digital Services

CRS Improvements stakeholder update: A summary and thank you

Ofgem rejects proposal to mandate TPI Code of Practice, but commitment to standards remains

Joint RECCo–DCC plan to deliver Central Registration Service Improvements Plan

Proposal submitted to Ofgem for dedicated police unit to tackle energy theft

Have your say: Feedback your experience with the Switching arrangements

Board Highlights: April 2025

DESNZ confirms the Retail Energy Code will host new Tariff Data Specification

Improving accuracy in Payment Method Levelisation submissions: A guide for suppliers

Our stakeholder engagement on Ofgem’s Strategic Direction Statement: Key insights and recommendations

Our response to: Preliminary Strategic Direction Statement and code governance arrangements

Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths

Our Strategy 2025-30 and Forward Work Plan 2025-28: Final versions now released

Board Highlights: February 2025

RECCo 2025-26 Budget Webinar: Catch Up Now

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