{"id":28462,"date":"2025-11-11T13:42:44","date_gmt":"2025-11-11T13:42:44","guid":{"rendered":"https:\/\/www.retailenergycode.co.uk\/?p=28462"},"modified":"2025-11-11T13:50:21","modified_gmt":"2025-11-11T13:50:21","slug":"forward-work-plan-2026-29-webinar-priorities-progress-and-whats-next","status":"publish","type":"post","link":"https:\/\/vwd.website\/fs\/forward-work-plan-2026-29-webinar-priorities-progress-and-whats-next\/","title":{"rendered":"Forward Work Plan 2026\u201329 Webinar: Priorities, progress, and what\u2019s next"},"content":{"rendered":"<h2 style=\"font-weight: 400;\"><strong>On the day<\/strong><\/h2>\r\n<p style=\"font-weight: 400;\"><strong>Jon Dixon<\/strong>, Director of Development &amp; Strategy, and\u00a0<strong>Suchitra Hammond<\/strong>, Senior Strategy Manager, set out what\u2019s changing in the plan and how it reflects Ofgem\u2019s\u00a0Preliminary Strategic Direction Statement. They outlined the practical steps we\u2019re taking as we prepare to operate as a\u00a0licensed Code Manager, and what that means for how the market works day to day.<\/p>\r\n<p style=\"font-weight: 400;\">The session was well received, with attendees rating the presentation\u00a0<strong>4\u20134.5 out of 5<\/strong>\u00a0and noting its clear, practical insight into upcoming changes. If you missed it, you can catch up on YouTube and download the presentation slides.<\/p>\r\n<ul>\r\n<li>\r\n<h5><a href=\"https:\/\/youtu.be\/cfuIK_YjKsU\" target=\"_blank\" rel=\"noopener\"><strong>Watch the recording on YouTube<\/strong><\/a><\/h5>\r\n<\/li>\r\n<li>\r\n<h5><a href=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/Foward-Work-Plan-Webinar-Presentation-6-November-2025.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Download the presentation slides<\/strong><\/a><\/h5>\r\n<\/li>\r\n<\/ul>\r\n<h2 style=\"font-weight: 400;\"><strong>Key themes and priorities<\/strong><\/h2>\r\n<p style=\"font-weight: 400;\">The\u00a0plan\u00a0continues the direction already set. Our strategy remains consistent. We\u2019re staying focused on our three aims:\u00a0<strong>Perform<\/strong>,\u00a0<strong>Protect<\/strong>, and\u00a0<strong>Progress<\/strong>, while accelerating delivery.<\/p>\r\n<p style=\"font-weight: 400;\">Our main programmes for 2026-27 are continuing into next year, to drive improvement across the market. These include\u00a0Consumer Consent,\u00a0Tariff Interoperability,\u00a0REC Portal Relaunch,\u00a0Enquiry Service Evolution, and\u00a0Code Manager Service Evolution. Each has clear milestones ahead and remains central to our work.<\/p>\r\n<p style=\"font-weight: 400;\">Our plan maintains a strong link with the\u00a0Code Manager Licence transition\u00a0and\u00a0Ofgem\u2019s Strategic Direction Statement, ensuring our activity reflects both regulatory expectations and market needs.<\/p>\r\n<p style=\"font-weight: 400;\">Looking ahead, new areas are coming into scope. These include\u00a0Customer-Led Flexibility,\u00a0non-domestic smart meter rollout changes, and the\u00a0Safe Isolator Provider accreditation scheme. We\u2019ll continue to work closely with stakeholders across the retail energy market as these take shape.<\/p>\r\n<h2 style=\"font-weight: 400;\"><strong>Your questions and feedback<\/strong><\/h2>\r\n<p style=\"font-weight: 400;\">The session included <strong>live polling and an open Q&amp;A<\/strong>, giving attendees the chance to challenge our thinking and shape our priorities.<\/p>\r\n<ul style=\"font-weight: 400;\">\r\n<li><strong>62%<\/strong> of attendees said they had a good understanding of our Strategy and the priorities set out in our current Forward Work Plan<\/li>\r\n<li><strong>64%<\/strong> agreed or strongly agreed that the carried-over workstreams remain the right priorities<\/li>\r\n<li><strong>55%<\/strong> reported a reasonable understanding of the Code Reform Programme<\/li>\r\n<\/ul>\r\n<h2 style=\"font-weight: 400;\"><strong>What\u2019s in the pipeline?<\/strong><\/h2>\r\n<p style=\"font-weight: 400;\">Feedback from the session will be built into the <strong>draft<\/strong>\u00a0<strong>Forward Work Plan 2026\u201329<\/strong>. We\u2019ll share the publication for consultation in <strong>January 2026<\/strong>.<\/p>\r\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-28480\" src=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/FWP-Timeline.avif\" alt=\"\" width=\"1120\" height=\"718\" srcset=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/FWP-Timeline.avif 1120w, https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/FWP-Timeline-300x192.avif 300w, https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/FWP-Timeline-1024x656.avif 1024w, https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/FWP-Timeline-768x492.avif 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" \/><\/p>\r\n<p style=\"font-weight: 400;\">If you have any questions or comments, please contact <a href=\"mailto:recco_strategy@retailenergycode.co.uk\" target=\"_blank\" rel=\"noopener\">recco_strategy@retailenergycode.co.uk<\/a><\/p>\r\n<p style=\"font-weight: 400;\">Thank you to everyone who joined and contributed. Your insight helps keep our work focused on what really matters o<span data-teams=\"true\">ver the coming months in collaboration with stakeholders<\/span>: a retail energy market that runs efficiently, protects consumers, and keeps pace with change.<\/p>\r\n<h2 style=\"font-weight: 400;\"><strong>Discover<\/strong><strong> more information<\/strong><\/h2>\r\n<ul style=\"font-weight: 400;\">\r\n<li><a href=\"https:\/\/youtu.be\/cfuIK_YjKsU\" target=\"_blank\" rel=\"noopener\">Watch the recording on YouTube<\/a><\/li>\r\n<li><a href=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/11\/Foward-Work-Plan-Webinar-Presentation-6-November-2025.pdf\" target=\"_blank\" rel=\"noopener\">Download the presentation slides<\/a><\/li>\r\n<li>Read <a class=\"_ps2id\" href=\"https:\/\/vwd.website\/fs\/join-our-forward-work-plan-2026-29-webinar\/\" target=\"_blank\" rel=\"noopener\" data-ps2id-offset=\"\">Join our Forward Work Plan 2026\u201329 webinar<\/a><\/li>\r\n<li>Read current <a href=\"https:\/\/vwd.website\/fs\/our-strategy-2025-30-and-forward-work-plan-2025-28-final-versions-now-released\/\" target=\"_blank\" rel=\"noopener\">Strategy 2025-30 and Forward Work Plan 2025-28<\/a><\/li>\r\n<li>Read <a href=\"https:\/\/vwd.website\/fs\/help-shape-the-retail-energy-market-future-forward-work-plan-2026-29\/\" target=\"_blank\" rel=\"noopener\">Help shape the retail energy market future: Forward Work Plan\u200b 2026\u201329<\/a><\/li>\r\n<li>Read <a href=\"https:\/\/vwd.website\/fs\/our-stakeholder-engagement-on-ofgems-strategic-direction-statement-key-insights-and-recommendations\/\" target=\"_blank\" rel=\"noopener\">Stakeholder engagement on Ofgem\u2019s Strategic Direction Statement: Key insights and recommendations<\/a><\/li>\r\n<li>Access first <a href=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/04\/Preliminary-SDS-stakeholder-drop-in-session%E2%80%93March-2025-2025.pdf\" target=\"_blank\" rel=\"noopener\">SDS drop-in session presentation slides<\/a><\/li>\r\n<li>Access <a href=\"https:\/\/vwd.website\/fs\/wp-content\/uploads\/2025\/04\/RECCo-Response-to-SDS.pdf\" target=\"_blank\" rel=\"noopener\">RECCo Response to the preliminary SDS<\/a><\/li>\r\n<\/ul>\r\n<h2 style=\"font-weight: 400;\"><strong>Your questions answered<\/strong><\/h2>\r\n<p style=\"font-weight: 400;\">We concluded with a lively Q&amp;A, providing participants with the opportunity to delve deeper into the details and clarify key points. Here\u2019s a roundup of the questions and our responses.<\/p>\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\r\n<summary>Q: On Enquiry Services, how will you be working with Other Users to ensure they have access to these essential services?<\/summary>\r\n\r\n<p class=\"wp-block-paragraph\">A: Access to essential services will be included in our Data &amp; Digitalisation Strategy, which will feature a six-month action plan.<\/p>\r\n<\/details>\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\r\n<summary>Q: Can you provide a link to the Consumer Consent consultation you mentioned?<\/summary>\r\n\r\n<p class=\"wp-block-paragraph\">A: The <a href=\"https:\/\/www.ofgem.gov.uk\/consultation\/consumer-consent-impact-assessment-ia-consultation\" target=\"_blank\" rel=\"noopener\">Consumer Consent Impact Assessment consultation<\/a> closes on 14 November 2025.<\/p>\r\n<\/details>\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\r\n<summary>Q: I note that the Forward Work Plan includes Third Party Intermediary (TPI) accreditation and assurance. Is this part of the recently announced government decision to appoint Ofgem as the TPI regulator and their introduction of a registration process? And does this mean that R0137 might be revisited?<\/summary>\r\n\r\n<p class=\"wp-block-paragraph\">A: We welcome the recent decision. We\u2019re actively engaging with both DESNZ and Ofgem to understand the impact of this announcement on the REC Voluntary Code of Practice, as we\u2019re keen to support any interim measures that may be deemed appropriate. We\u2019ll keep stakeholders updated as we learn more.<\/p>\r\n<\/details>\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\r\n<summary>Q: When is the Tariff Interoperability consultation being published? We were expecting it in October 2025.<\/summary>\r\n\r\n<p class=\"wp-block-paragraph\">A: Our understanding is that the DESNZ consultation on the Tariff Interoperability consultation is imminent.<\/p>\r\n<\/details>\r\n\r\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\r\n<summary>Q: With consumption data so locked behind onerous consent rules, how can, for example, a solar installer, or a heat pump installer, show real-world data to a user without having to jump through so many hoops?<\/summary>\r\n\r\n<p class=\"wp-block-paragraph\">A: We recognise that current rules and processes need review to assist and enable the retail energy market to evolve and support the uptake of flexibility products and services. We\u2019ll consider how and where improvements can be enabled.<\/p>\r\n<\/details>","protected":false},"excerpt":{"rendered":"<p>On the day Jon Dixon, Director of Development &amp; Strategy, and\u00a0Suchitra Hammond, Senior Strategy Manager, set out what\u2019s changing in the plan and how it reflects Ofgem\u2019s\u00a0Preliminary Strategic Direction Statement. They outlined the practical steps we\u2019re taking as we prepare to operate as a\u00a0licensed Code Manager, and what that means for how the market works [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":28467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[9,78],"tags":[70,203,127],"class_list":["post-28462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","category-events","tag-forward-work-plan","tag-preliminary-strategic-direction-statement","tag-webinar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forward Work Plan 2026\u201329 Webinar: Priorities, progress, and what\u2019s next - Retail Energy Code Company<\/title>\n<meta name=\"description\" content=\"Catch up on our Forward Work Plan 2026\u201329 webinar and explore upcoming priorities, programmes, and progress across the retail energy market.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forward Work Plan 2026\u201329 Webinar: Priorities, progress, and what\u2019s next - 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